Shipping Policy
At The Vastra Shop, we strive to provide a seamless and convenient shopping experience for our customers. Please take a moment to review our shipping policy:
- Free Shipping: We are pleased to offer free shipping for all prepaid orders, ensuring that you receive your items without any additional charges.
- Shipping Charges: Shipping charges will be calculated at checkout for orders that do not qualify for free shipping. These charges are based on the final weight and volume of the package, ensuring fair and transparent pricing.
- Delivery Timeframes: Ready-to-ship items are typically delivered within 7-10 business days, while pre-orders may take up to 12-15 business days to reach you. Please note that Saturdays, Sundays, and public holidays are not considered business days for standard deliveries.
- Partial Order Cancellation: In the event of a partial cancellation of your order, shipping charges may apply to the remaining items.
- Order Tracking: Once your order is shipped, we will provide you with the tracking details via email and SMS. If you are a logged-in user, you can also track your order in the ‘My Orders’ section of your account.
We are committed to ensuring a smooth and efficient delivery process for your purchases. If you have any further questions or require assistance, please feel free to contact our customer support team.
Email: Contactus@thevastrashop.com
WhatsApp: 6280303021
Happy shopping!